We offer a wide range of reports to help you monitor both your pricing and consumption levels against the market and on a week to week basis. The reports are provided online via a secure log in area, and can be accessed at any time.
Our reporting suite provide transparency and visibility of the market, and helps to prove that despite a volatile market place, The Energy Network secures energy pricing as competitively as possible over a twelve month period.
We pride ourselves on providing outstanding customer service levels.
We put Service Level agreements to ensure our customer service teams to work tirelessly to meet your needs.
Our “pricing reports” and our “consumption reports” are set up to provide complete transparency on your account, ensuring that you are fully informed with regard to how your contract is performing against the market, and against last year, and allowing you to keep track on how well (or badly!) we are working on your behalf.
We pride ourselves on telling you “how things are” in an honest and uncomplicated way.
Bill validation is an important aspect of our management services. We can provide reports for overcharging on suppliers invoices, allowing you to challenge your energy provider.
8 Station Court, Wickford, Essex, SS11 7AT
T: 01268 730800
F: 01268 730900
E: info@the-energy-network.co.uk
